The NIR-1000 arrived in good condition and works very well. The manual is concise and all test cassettes are well documented. The touch screen is responsive and self-explanatory. Repeating the same test with wb, wb + EDTAK, serum or plasma from the same blood sample revealed that test results are nearly identical. Why are most companies on Alibaba still so surprised when you announce to be a private individual without a company and no VAT number (so no tax exemption)? Is it not known in China that private individuals from Europe can create an account on Alibaba nowadays even-though they do not own a company? It is just ONE person, so NO COMPANY. Is this so strange or unknown in China?